Clearing Failed Logins

The system administrator can unlock the account of a user who has been locked out following the accumulation of unsuccessful logins.

To unlock an account:

1. From the Vision 3 front screen, select Management Tools - Control Panel - Security.
2. Select the user in the top-left Current User pane.
3. Right mouse click and select ClearFailed Logins.
4. There is no confirmation message to check, but the Clear Failed Logins option is greyed out if cleared successfully.